USA TO MALAYSIA AIR FREIGHT (Delaware/New Jersey WH)
Note:
1.Minimum
charge weight: 1KG Shipping fee
for air shipment is charged according to the larger one between actual
weight and volumetric weight.
Measurement In Weight
(Volumetric) ：
Length(cm) x
width(cm) x Height(cm)/5000=Kgs
*Volumetric
weight will apply when higher than gross weight
*Max weight per box is up to 30kg, each dimension length must less than 100cm
and total dimension length is up to 180cm.Please inquiry for special size cargo.
2.We
offer free compensation up to RM200 per order for Normal items
against loss, damage during shipment.
For FRAGILE items,
such like glass, ceramic, crystal and others FRAGILE items, air cargo doesn't
cover damages caused by insufficient or unsuitable packing or others reason.
So
please take note, to purchase at your own risk.If your items are fragile items, be sure to inform the seller to do special
handling and additional protection on packaging.
3.Items that cannot be transported by air are a
product regulated by the US TSA (Airline Administration).Freighters loaded with
general cargo cannot adjust the air pressure,so
if the air pressure rises more
than 10,000 feet , product leakage or explosion may occur due to the pressure
difference.
a) All rechargeable batteries containing lithium, such as lithium-ion-Can be
shipped if they are inside the machine or installed in the machine : Typically,
additional battery products for mobile phones, batteries and cases can be
transported together: batteries and case separate types cannot be transported.
b) Liquids that may damage human skin and eyes when exposed-Highly acidic acid
(ACID) liquid, coffee machine cleaning liquid, electric razor cleaning liquid (typically Brown product anti-fault / but Philips products can be shipped)
-Products in pill form can be shipped.
c) Gas-filled spray (typical flammable product) -Hair spray, paint spray, hair
mousse, etc.
d) Oil-based paints cannot be transported, water-based paints can be
transported.
e) Products marked with a flammable, dangerous goods mark or symbol.
f) Products containing compressed gas such as co2 cylinder and carbonated
beverages
g) Compressor products that use compressed gas in a wine refrigerator
h) Various adult products, drugs, and weapons (including guns/knives, toys but
similar products) are prohibited in most countries.
i) E-cigarette, hoverboard -It is said that products with batteries inside the
machine can be transported, but the two products above are a product that
cannot be
transported due to the case of an explosion accident during use.
j) Manicure products, hydrogen
peroxide, adhesive-The above two products contain a large amount of explosive
components (alcohol, hydrogen) and cannot be
shipped. And most of the products
have a flammable mark.
If you are not sure about the item condition, please inquiry us in advance
before you proceed to place order.
4. How to place order
a) Please
login to http://www.zebox.my/en/login/enindex to register an account and get your unique VIP****
ID.
b) You may get warehouse address details once login.
*Please
be sure to indicate the MY-VIPSTORE VIP*** marking. Shipment will be slightly
delay if the parcel without any marking. All parcel arrived warehouse will be
ship directly without any notice. For those unidentified parcel or without
marking will be put on hold, Anyway we will help to check to find the parcel
upon requested
but we will not be responsible if the parcel not found.
c) For ordering process, please refer to
another info under Zebox.my Ordering Process Flow 2020
-Add parcel tracking ID à parcel
ship to MY in 7-9days à received email notification of MY arrival à Place order & make payment à Parcel will delivery to you 1-3days.
*You only pay when parcel arrived MY.
zebox.my 5th January 2022 revised.
Please refer to the above information, and if you have any inquiries, please
contact or WhatsApp us at +6017-376 5495.
~Shop n Ship with Zebra Mailbox~
