JAPAN TO MALAYSIA AIR FREIGHT (Tokyo WH) ~2023New

1. Minimum charge weight：1KG
Shipping fee for air shipment is charged according to the larger one between actual weight and volumetric weight.

Measurement In Weight (Volumetric) ：Length(cm) x width(cm) x Height(cm)/5000=Kgs

*Volumetric weight will apply when higher than gross weight
*Max weight per box is up to 25kg, each dimension length must less than 100cm and total dimension length is up to 150cm.Please inquiry for special size cargo.

2. We offer free compensation up to RM200 per order for Normal items against loss, damage during shipment.

For FRAGILE items, such like glass, ceramic, crystal and others FRAGILE items, air cargo doesn't cover damages caused by insufficient or unsuitable packing or
others reason. So please take note, to purchase at your own risk.If your items are fragile items, be sure to inform the seller to do special handling and additional
protection on packaging.

3. Items that cannot be transported by air are a product regulated by the US TSA (Airline Administration).Freighters loaded with general cargo cannot adjust the
air pressure, so if the air pressure rises more than 10,000 feet , product leakage or explosion may occur due to the pressure difference.
a) All rechargeable batteries containing lithium, such as lithium-ion-Can be shipped if they are inside the machine or installed in the machine : Typically, additional
battery products for mobile phones, batteries and cases can be transported together: batteries and case separate types cannot be transported.
b) Liquids that may damage human skin and eyes when exposed-Highly acidic acid (ACID) liquid, coffee machine cleaning liquid, electric razor cleaning liquid
(typically Brown product anti-fault / but Philips products can be shipped) -Products in pill form can be shipped.
c) Gas-filled spray (typical flammable product) -Hair spray, paint spray, hair mousse, etc.
d) Oil-based paints cannot be transported, water-based paints can be transported.
e) Products marked with a flammable, dangerous goods mark or symbol.
f) Products containing compressed gas such as co2 cylinder and carbonated beverages
g) Compressor products that use compressed gas in a wine refrigerator
h) Various adult products, drugs, and weapons (including guns/knives, toys but similar products) are prohibited in most countries.
i) E-cigarette, hoverboard -It is said that products with batteries inside the machine can be transported, but the two products above are a product that cannot be
transported due to the case of an explosion accident during use.
j) Manicure products, hydrogen peroxide, adhesive-The above two products contain a large amount of explosive components (alcohol, hydrogen) and cannot be
shipped. And most of the products have a flammable mark.
If you are not sure about the item condition, please inquiry us in advance before you proceed to place order.

4. How to place order
a) Please login to http://www.zebox.my/en/login/enindex to register an account and get your unique VIP**** ID.
b)You may get warehouse address details once login.

*Please be sure to indicate the Zebra Mailbox VIP*** marking. Shipment will be slightly delay if the parcel without any marking. All parcel arrived warehouse will be
ship directly without any notice. For those unidentified parcels or without marking will be put on hold, anyway we will help to check to find the parcel upon
requested but we will not be responsible if the parcel not found.
c) For ordering process, please refer to another info under Zebox.my Ordering Process Flow 2020
-Add parcel tracking ID à parcel ship to MY in 7-9days à received email notification of MY arrival à Place order & make payment à Parcel will delivery to you
1-3days.
*You only pay when parcel arrived MY.

zebox.my 28^th December 2021 revised.
Please refer to the above information, and if you have any inquiries, please contact or WhatsApp us at +6017-376 5495.
~Shop n Ship with Zebra Mailbox~